Terms & Conditions
The rules that govern every purchase, exchange, refill, and delivery made through Buy Propane Tank. Plain English where we can manage it — precise where propane safety requires it.
Before you continue: by purchasing, exchanging, or accepting delivery of any product from Buy Propane Tank, you agree to the terms on this page. Propane is a regulated hazardous material — sections on safety, liability, and prohibited use are not boilerplate. Read them.
Agreement to Terms
These Terms & Conditions ("Terms") form a binding agreement between you and Buy Propane Tank ("we," "us," "our") governing your use of mypropanetank.com and any purchase, exchange, refill, delivery, or pickup of propane cylinders and related products.
By placing an order, requesting an exchange, accepting a delivery, or otherwise using our services, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please do not use our website or services.
Who Can Order From Us
To purchase, exchange, or accept delivery of propane through Buy Propane Tank, you must:
- Be at least 18 years of age, or the age of legal majority in your state
- Have the legal authority to enter into this agreement
- Provide accurate delivery, billing, and contact information
- Be physically present, or have an authorized adult present, to receive any filled cylinder at the point of delivery or exchange
We reserve the right to refuse service, cancel an order, or decline an exchange if we reasonably believe these conditions are not met.
Products, Pricing & Availability
We sell and exchange propane cylinders in standard sizes (including but not limited to 20lb, 30lb, and 40lb) along with related accessories such as regulators, hoses, and adapters.
- Prices displayed on mypropanetank.com are subject to change without notice and may vary by location, market propane costs, and seasonal demand.
- We make reasonable efforts to display accurate pricing and availability, but errors can occur. If we discover a pricing error after you've placed an order, we will contact you before charging the corrected amount or fulfilling the order.
- Product images are representative. Actual cylinder valves, fittings, or cosmetic condition may vary slightly, particularly for exchange cylinders sourced from our partner network.
- We do not guarantee that any specific size or quantity will be in stock at every location at every time.
Orders, Payment & Sales Tax
All orders placed through mypropanetank.com are subject to acceptance and verification by us. We may cancel or refuse any order for reasons including but not limited to suspected fraud, inaccurate information, or inability to fulfill the order safely.
Payment is due in full at the time of order unless otherwise agreed in writing. We accept the payment methods displayed at checkout. Applicable sales tax, hazmat handling fees, and delivery charges will be calculated and shown before you complete your purchase.
Note on fuel surcharges: propane market prices fluctuate. A fuel surcharge may be applied at checkout during periods of high demand or supply disruption, and will always be itemized separately from the base product price.
Delivery, Pickup & Exchange
Delivery windows, pickup times, and exchange availability are estimates, not guarantees. We are not liable for delays caused by weather, traffic, supplier shortages, regulatory holds, or other events outside our reasonable control.
- Someone 18 or older must be present to receive a filled propane delivery
- You are responsible for providing safe, accessible space for delivery, pickup, or cylinder storage
- Our delivery and exchange partners may decline to leave a cylinder if the site is judged unsafe (e.g., near open flame, inside an enclosed living space, or in an area with poor ventilation)
- Exchange cylinders are inspected for visible defects before handoff, but you are responsible for a final visual check before accepting the tank
Cylinder Ownership & Deposits
Where a cylinder deposit or tank fee is charged, it reflects the value of the physical cylinder, separate from the propane it contains. Depending on your order type:
- Tank purchase: you own the cylinder outright once paid in full, and are responsible for its maintenance, recertification, and safe disposal.
- Tank exchange: ownership of the empty cylinder you hand over transfers to us, and ownership of the filled replacement cylinder transfers to you, at the moment of exchange.
- Loaner or rental cylinders (where offered) remain our property at all times and must be returned in the condition received, ordinary wear excepted.
Safety, Handling & Your Responsibilities
Propane is flammable and must be transported, stored, and used in accordance with applicable federal, state, and local regulations, including DOT and NFPA 58 standards. By accepting a cylinder from us, you agree to:
- Transport cylinders upright, secured, and in a well-ventilated part of your vehicle (never in a sealed trunk for extended periods)
- Store cylinders outdoors, away from ignition sources, building openings, and direct extreme heat
- Use only appliances and connections rated for the cylinder's pressure and valve type
- Never attempt to repair, modify, or refill a cylinder yourself outside of an authorized facility
- Stop using and immediately report any cylinder showing signs of damage, leakage (rotten-egg odor), rust-through, or valve failure
If you smell gas or suspect a leak, move to fresh air immediately, avoid any source of ignition including light switches, and contact your local fire department or gas utility's emergency line before contacting us.
Refunds, Returns & Cancellations
Refunds, returns, exchanges, and cancellations are governed by our dedicated Refund & Return Policy, which is incorporated into these Terms by reference. Because propane is a regulated hazardous material, the eligibility rules for cash refunds differ from typical retail products — please review that page before requesting a return.
Prohibited Use
You agree not to:
- Use any cylinder purchased or exchanged through us for any illegal purpose
- Refill, tamper with, repaint, or alter a cylinder's valve, markings, or certification stamp
- Resell propane gas itself (as opposed to reselling an unused, sealed cylinder) without appropriate licensing
- Use our website to submit false order information, attempt unauthorized access to our systems, or interfere with site security
- Misrepresent your age or authority when placing an order or accepting delivery
We reserve the right to refuse current or future service to anyone found to violate this section.
Limitation of Liability
To the fullest extent permitted by law, Buy Propane Tank and its owners, employees, and delivery partners are not liable for any indirect, incidental, special, or consequential damages arising from the use, misuse, storage, or handling of any propane cylinder or product purchased through us, except where caused by our own gross negligence or willful misconduct.
Our total liability for any claim arising from a purchase is limited to the amount you paid for the specific product or service giving rise to the claim. Nothing in these Terms is intended to limit liability in ways not permitted under applicable law, including liability for death or personal injury caused by proven negligence on our part.
Disclaimer of Warranties
Our website and the general information provided on it are offered "as is" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, except where expressly stated otherwise in this document or required by law.
Cylinders and accessories carry only the warranties expressly stated at the time of sale or those provided directly by the original equipment manufacturer. We do not warrant that our website will be uninterrupted, error-free, or entirely secure.
Intellectual Property
All content on mypropanetank.com — including text, graphics, logos, the Buy Propane Tank name, and site design — is owned by us or our licensors and protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without prior written permission, other than incidental personal use such as printing a copy of an order confirmation.
Website Use & Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at the contact information below if you suspect unauthorized use.
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, this site by any third party.
Indemnification
You agree to indemnify and hold harmless Buy Propane Tank, its owners, employees, and partners from any claim, damage, loss, or expense (including reasonable legal fees) arising from your misuse of a propane cylinder, violation of these Terms, or violation of any applicable law or regulation.
Governing Law & Disputes
These Terms are governed by the laws of the state in which Buy Propane Tank is principally operated, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of our services will first be addressed through good-faith informal negotiation; if unresolved, the dispute will be subject to the exclusive jurisdiction of the courts located in that state, except where applicable consumer protection law provides otherwise.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, pricing, or legal requirements. The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of our website or services after a change takes effect constitutes your acceptance of the revised Terms.
Contact Information
Questions about these Terms, or about a specific order, can be directed to our team directly:
- Phone: (323) 696-7549
- Website: mypropanetank.com
We're Glad to Walk Through Any Section
Legal language shouldn't get in the way of a straightforward propane order. If anything here is unclear, call us before you check out — not after.
Buy Propane Tank · mypropanetank.com — This page is provided for general informational purposes and does not constitute legal advice. We recommend having these Terms reviewed by a qualified attorney licensed in your state to ensure full compliance with local propane, consumer protection, and e-commerce regulations before relying on them. Last updated June 2026.