Visit mypropanetank.com, choose your tank size and quantity, and enter your delivery address at checkout. You'll receive an order confirmation and tracking number by email within minutes.

Most residential orders qualify for same-day or next-day delivery, depending on your location and order time. You'll see an estimated delivery window on your tracking page once your order is confirmed.

Yes. At checkout you can request a preferred delivery date and a morning or afternoon window. We'll confirm the closest available slot to your request.

Yes, weekend delivery is available in most service areas. Weekend slots fill up faster, so we recommend ordering a day in advance when possible.

We deliver across our core service area and surrounding counties, with select rural and commercial routes available. Enter your address at checkout to confirm coverage instantly.

Single-tank residential orders are welcome with no minimum. Commercial and bulk accounts may qualify for volume pricing — call us to discuss your needs.

Yes, we serve restaurants, food trucks, contractors, and other commercial accounts with recurring delivery schedules. Call our support line to set up a commercial account.

We carry 20 lb and 30 lb cylinders for grills and patio heaters, 40 lb and 100 lb cylinders for home and commercial appliances, and 500-gallon tank refills for whole-home systems.

Yes, tank exchange is available for standard cylinder sizes. Have your empty tank ready at delivery and our technician will swap it for a full, safety-inspected cylinder on the spot.

Both options are available. You can purchase a new cylinder outright, or exchange an existing tank you already own for a full one at a lower cost.

A 20 lb cylinder typically covers a standard grill, while 30–40 lb tanks suit patio heaters and larger appliances. For home heating, cooking, or commercial use, a 100 lb cylinder or 500-gallon tank is usually the better fit. Call us if you're unsure — we're happy to help you size it correctly.

Every tank we deliver is pressure-tested and safety-inspected before it leaves our facility, and meets current DOT cylinder requirements.

A refill tops off the exact cylinder you own. An exchange swaps your empty tank for a different, already-full cylinder. Exchanges are faster; refills let you keep your original tank.

Pricing depends on tank size, your location, and whether you choose a refill or exchange. You'll see the full price, including any delivery fee, before you confirm your order at checkout.

A standard delivery fee may apply depending on distance and order size; it's always shown clearly at checkout before you pay, with no hidden charges added afterward.

We accept all major credit and debit cards through our secure, encrypted checkout. Commercial accounts may also be eligible for invoiced billing — call to set this up.

Yes. You can set up automatic recurring delivery on a schedule that fits your usage, so you never run out. Manage or cancel your plan any time by calling support.

Commercial and multi-tank orders may qualify for volume pricing. Call +1 (323) 696-7549 to discuss a rate for your business.

Yes, when stored correctly: upright, outdoors, in a well-ventilated area away from direct heat sources, flames, and building entry points. Our delivery technicians can advise on safe placement at your home.

Move away from the area immediately, avoid any switches, flames, or phones near the tank, and call your local gas emergency line or 911 from a safe distance. Once safe, contact us so we can inspect the cylinder.

Propane cylinders generally require recertification every 12 years from the manufacture date, with shorter intervals for older tanks. Every tank we deliver is already current on certification.

Small cylinders (20–30 lb) can typically be transported upright in a well-ventilated vehicle for short trips. For 100 lb cylinders and larger tanks, we strongly recommend professional delivery for safety and compliance.

Use the order number emailed to you at checkout on our Order Tracking page to see live status, from order placed through delivered.

Check your spam or promotions folder first. If you still can't find it, call +1 (323) 696-7549 with your name and delivery address and we'll resend your tracking details.

Yes, as long as your order hasn't reached the "Out for Delivery" stage. Call our support line and we'll update your route before a technician is dispatched.

Yes. If you provide a phone number at checkout, you'll automatically receive texts when your order is confirmed, dispatched, and delivered.

Unused, unfilled cylinders can be returned within a reasonable window of delivery. Filled tanks generally aren't eligible for return for safety reasons, but defective or damaged tanks are always replaced at no cost. See our full Shipping & Delivery and Returns policies for details.

Don't use it — call us right away at +1 (323) 696-7549 with your order number and we'll arrange a free replacement as quickly as possible.

Orders can be cancelled free of charge before they reach the "Out for Delivery" stage. Call support as soon as possible and we'll process the cancellation.

We back every order with a satisfaction guarantee. If something wasn't right, call us and our team will make it right — whether that's a redelivery, exchange, or refund.

Call or text us at +1 (323) 696-7549 — a real person answers, ready to help with orders, tracking, or anything else.

Our support line is staffed Monday through Saturday, 8AM–7PM. An emergency line is available 24/7 for urgent delivery issues.

Yes. For urgent safety concerns or time-sensitive delivery issues outside business hours, call our main line and follow the prompts for emergency support.